Get Help

Because this industry is unregulated, people trapped by these loans don’t have a lot of options.

Complain

File a complaint with the Texas Attorney General

File a complaint with the Office of Consumer Credit Commissioner

File a complaint with the Federal Trade Commission

Consider Legal Action

Few legal avenues are currently available. However, you may benefit from speaking with an attorney about your case.

There are strong protections prohibiting harassment and other abusive debt collection practices. Learn more here:

The Debt Collection Practices page on the Office of the Texas Consumer Credit Commissioner’s web site

Dealing with Debt Collection Harassment (PDF): A brochure from the National Consumer Law Center, which is also available en Espanol.

If you would like to speak to an attorney about debt collection or other possible legal violations related to your payday or auto title loan, you can contact a legal services office in your area. (Not everyone qualifies for these services, but the offices may be able to connect you with someone who can help you.)

Legal Aid of NorthWest Texas
600 East Weatherford Street
Fort Worth, TX 76102
(800) 955-3959
www.lanwt.org

Texas RioGrande Legal Aid
300 South Texas Boulevard
Weslaco, TX 78596
(800) 369-0574
www.trla.org

Lone Star Legal Aid
414 East Pillar Street
P.O. Box 631070
Nacogdoches, TX 75963-1070
(800) 354-1889
www.lonestarlegal.org

Don’t Get Trapped Again

See the Consumer Help section on the Consumer Federation of America web site.

Be cautious of debt settlement firms that claim they can negotiate down your debts. Learn more at the Consumer Federation of America’s debt settlement tip sheet.

Get help managing your money with Raise Texas’ Asset Building Database.

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  • Active Texas CSO Locations

    The number of predatory lenders in our state in recent years:

        2006: 1279        2009: 3235
        2007: 2252        2010: 3594
        2008: 3460